This service includes your selected number of messages split as separate files for convenience.
Update Plan: Update plans allow you (or your business) to request re-recordings at no additional charge.
The Basic Update Plan includes: 2 Updates over an 18 month period starting after the initial recording has been approved by you or your company.
The Premium Update Plan includes: 5 Updates over a 3 year period starting after the initial recording has been approved by you or your company.
An update can be:
A substitution of one or more messages with a new message(s).
A new voicemail greeting for a change of last name.
An update to business hours or change of business address.
Additional line(s) up to the number originally purchased.
A new voicemail greeting for a new employee's mailbox.
Opening an additional location.
Promise time for updates and initial delivery is 3 business days from request, if received by 6 pm PST.
Ensure you have the correct number of words selected before ordering.
Files are delivered as a .wav via email or google drive.
David Owen Nelson Media does not install or upload greetings to your phone system.
IVR Phone System
A message is counted as a single file of up to 30 words. Files 31-60 words count as two (2) messages. Files 61-90 words count as three (3). Files will not exceed 90 words.
Example: Thank you for calling David Owen Nelson Media. All of our associates are currently assisting other clients. Our website davidowennelson.com may have the answers you're looking for. To receive a call back leave your name, number, and let us know how we may assist you. (45 words, 2 messages, 1 file)
URLs ending with their extention count as one (1) word. e.g. davidowennelson.com is one (1) word while davidowennelson.com/buyvoiceoverservices is five (5) words.